FAQ


The Luminosity Group is committed to answering all of your questions and educating you in order to feel confident in the process.  Browse our Frequently Asked Questions below.  If you have additional questions please contact us.

Luminosity Group helps clients of all sizes effectively manage and grow their businesses by enabling them to deliver a great commerce experience for their customers. Solutions include credit/debit card processing, check acceptance 1, point-of-sale devices, TransArmor Data Protection, next-business-day access to funds, and much more!
You’re in the right place! Luminosity Group provides a wide variety of credit, debit, and mobile wallet payment acceptance/processing solutions to help you deliver a great experience to your customers. The first step is to visit this webpage to begin exploring the point-of-sale hardware, software, and accessory options. Getting up and running is easier than you think!
Luminosity Group will work with you to make sure you can securely accept the payment types that make the most sense for your business. Options include (but are not limited to) Mastercard®, Visa®, American Express®, Discover®, debit cards, mobile wallet, checks, and EBT.
The account approval process is typically completed in two to three business days. Once you are approved, we’ll ship your payment-processing device(s), and typically you’ll be accepting card payments from customers within 5-7 days.
As soon as the next business day.
Luminosity Group offers a wide variety of POS devices that will enable you to accept card payments at your place of business or on the go. Choose from basic credit card terminals to full-featured business management solutions that do more so your business can do more. Click here to begin exploring POS solutions that help you do it all: take payments, view inventory, track sales, manage employees, and much more.
We’ll work with you to determine if your device can be used with our card processing service; just give us a call at XXX-XXX-XXXX. If your device won’t work, we’ll recommend a POS solution to meet your needs. Getting up and running is easier than you think!
Luminosity Group offers reliable eCommerce payment gateways that will enable you to: accept card payments via a web portal; add a payment page to your website; or build a fully customized online payment solution. Please call XXX-XXX-XXXX (Monday-Friday, 8:00 a.m. – 9:00 p.m., Sat. 9:30 a.m. – 6:00 p.m. EST) so we can help you grow online.
We are committed to helping our merchants protect card data with advanced security tools that encrypt and tokenize each transaction, so sensitive customer payment information does not enter your system through your point of sale system. If you don’t have payment data, then thieves cannot steal your customers card information. Clover devices include TransArmor Data Protection at no additional charge. For information regarding security on other terminals, please contact a Luminosity Group consultant.
EMV® stands for EuroPay®, Mastercard® and Visa® — the companies that originally lead the chip-technology effort. EMVCO, LLC manages the effort today and is overseen by six member organization: Visa®, Mastercard®, Discover®, American Express®, JCB® and Union Pay®. Chip technology provides a higher level of card security that helps protect against certain types of counterfeit fraud, which can help your business by resulting in fewer disputes and chargebacks.