OUR COMPANY

The Luminosity Group (TLG) has over 100 years of collective experience in banking, financial services, and merchant processing solutions. Our deep industry knowledge and strategic relationships provide our partners with best of breed solutions to address their merchant processing needs.

TLG has over 15,000 client relationships that span a multitude of industries and a variety of businesses from a single store restaurant to Fortune 10 size international partners.

Our clients require a seamless payment experience that includes flexible payment solutions, protection of their client’s data, excellent customer service, all delivered at a reasonable price point. Our partnerships with multiple payment processors allow TLG to provide the best possible payment solutions for each of our client’s unique needs and requirements.

 

OUR PRINCIPLES

  • Our clients’ interests always come first. Our experience shows that if we serve our clients well, our own success will follow.
  • Integrity and honesty are at the heart of our business. We expect our people to maintain high ethical standards in everything they do.
  • We take great pride in the professional quality of our work. We have an uncompromising determination to achieve excellence in everything we do.
  • We stress teamwork in everything we do. While individual creativity is always encouraged, we have found that team effort often produces the best results.
  • We regularly receive confidential information as part of our normal client relationships. To breach a confidence or to use confidential information improperly or carelessly would be unthinkable
  • We constantly strive to anticipate the rapidly changing needs of our clients and to develop new services to meet those needs.

 

OUR VALUES

Integrity – uncompromising standard of ethical conduct.
Trust – counting on each other to always to do the right thing.
Respect – treating everyone with dignity and respect.
Accountability – doing what you say you’re going to do.
Service Excellence – commitment to the highest standard of customer care.